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Mikkel Andreassen

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Mikkel Andreassen

Mikkel is passionate about customer experience in every color of the beautiful customer engagement spectrum. Driven by the genuine belief that CX is the pivotal force that drives a successful business, he is currently at the helm of Dixa’s customer experience strategy.

Customer Experience

Marketing Trends That are Changing Customer Experience Post-Pandemic

As we’re approaching the summer, business reports of all kinds start coming in. Marketing and customer service assessments aren’t an exception. Given the chaos of last year and the sudden switch to remote work,...